Happy New Year!

Hatching Time Nestera. Penthouse Coop bundle can be seen with chickens in run, on top of roof and with family standing by in grass.

Shipping & Returns

FREE SHIPPING | Most Orders Over $150*

Excludes Feed, XL Feather Pluckers, Drop-Shipped Products, HB Incubators & T Incubators. Applies to the Contiguous United States only.

Shipment Cutoff Times

If we receive your order before 12pm EST (M-F) your order typically ships out the same day, unless we are in spring - handling time may vary from 24- 72 hours! We try our best to ensure you have your equipment as soon as possible.

Ground Shipping Rates

Country Method Estimated Transit Carrier Shipping Cost
Continental United States Standard Shipping 2-5 Business Days FedEx / USPS FREE for orders over $150.00
$5.99 for orders under $10.00
$8.99 for orders from $10.00 to $19.99
$12.99 for orders from $20.00 to $29.99
$14.99 for orders from $30.00 to $49.99
$18.99 for orders from $50.00 to $99.99
$24.99 for orders from $100.00 to $149.99
Canada Economy International 5-10 Business Days FedEx / USPS $29.99 for orders up to $49.99
$39.99 for orders from $50 to $99.99
$49.99 for orders from $100 to $149.99
25% of order value if over $149.99
Hawaii, Alaska, Armed Forces, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands Standard Shipping 5-10 Business Days $100 for orders up to 48 lbs
$300 for orders 49–98 lbs
$500 for orders 99–148 lbs
$700 for orders 149–199 lbs
$900 for orders 200–399 lbs
$1200 for orders 400–699 lbs
$1700 for orders 700–999 lbs
For shipments exceeding 1,000 lbs, please contact us directly.
Mexico Contact Us: info@hatchingtime.com
Rest of World Contact Us: info@hatchingtime.com
These rates exclude freight delivered products.

Freight Shipping Rates

Product Continental United States Canada Hawaii, Alaska, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, U.S. Virgin Islands Rest of World
HB175 / HB350 $229.99 $359.99 $429.99 $829.99
HB500 / HB700 $279.99 $399.99 $479.99 $879.99
T960 S,C & H / T1280 S,C & H $369.99 $499.99 $569.99 $969.99
T1600 S,C & H / T2400 S,C & H $459.99 $699.99 $659.99 $1,059.99
T3200 S,C & H / T4800 S,C & H $559.99 $799.99 $759.99 $1,159.99
T960 SH / T1280 SH $559.99 $799.99 $799.99 $1,199.99
T1600 SH / T2400 SH $659.99 $899.99 $859.99 $1,259.99
T3200 SH / T4800 SH $759.99 $999.99 $959.99 $1,359.99
XL Feather Plucker $229.99 $359.99 $359.99 $759.99
Snap Lock Hunting Blind $249.99 $399.99 $449.99 $849.99

Ground Transit Times

Family-founded and headquartered in Newark, Delaware - we ship out most orders the same day! Orders typically arrive within 2-5 business days. NOTE: Continental United States ONLY.


Estimated Shipping Times | Hatching Time

*Replacement parts typically ship out within 48 hours when available.

Return Policy

If you experience an issue with your product upon delivery, please let us know. For missing or damaged parts, we are able to send replacement parts, typically within the same business day - free of charge. Please contact our customer support by phone: (800) 511-1369 or email: support@hatchingtime.com for more details. 

Unused products may be returned within 30 days. In an effort to stop the spread of potential diseases, we do not resell returned products that appear to be used. Please contact customer support before making any returns. For more info about our return policy, click here.

 

Customer support representative providing repair assistance by phone for poultry care equipment.

Repairs

The Quickest Solution

We can often resolve concerns via video call, phone call or email.

If replacement parts are needed, we ship within 48 hours.*

Warranty & Returns

  • Rooster standing on grass beside a warranty and repair shield icon representing one-year product coverage

    Warranty

    All our products come with a 1 year manufacturer's warranty. This is good for electrical components and defects.

  • Hand holding a baby chick beside a return package icon symbolizing 30-day return policy for unused poultry equipment

    Returns

    Returns accepted within 30 days from purchase. We request the equipment be unused to prevent the spread of any diseases.