Shipping Policy

FREE SHIPPING | Most Orders Over $100*

Excludes HB Series incubators & applies to the Contiguous United States only.

SHIPPING CUTOFF TIMES.

If we receive your order before 12pm EST (M-F) your order typically ships out the same day! We try our best to ensure you have your equipment as soon as possible.

WHAT ARE MY SHIPPING OPTIONS?

GROUND SHIPPING TRANSIT TIMES

Family-founded and headquartered in Newark, Delaware - we ship out most orders the same day! Orders typically arrive within 2-5 business days. NOTE: Continental United States ONLY.

Return Policy

If you experience an issue with your product upon delivery, please let us know. For missing or damaged parts, we are able to send replacement parts, typically within the same business day - free of charge. Please contact our customer support by phone: (800) 511-1369 or email: support@hatchingtime.com for more details. 

Unused products may be returned within 30 days. In an effort to stop the spread of potential diseases, we do not resell returned products that appear to be used. Please contact customer support before making any returns. For more info about our return policy, click here.