Shipping Policy - FREE Ground Shipping Over $100*

FREE SHIPPING | Most Orders Over $100*

Excludes Feed, XL Feather Pluckers, Drop-Shipped Products, HB Incubators & T Incubators. Applies to the Contiguous United States only.

Shipment Cutoff Times

If we receive your order before 12pm EST (M-F) your order typically ships out the same day, unless we are in spring - handling time may vary from 24- 72 hours! We try our best to ensure you have your equipment as soon as possible.

Ground Shipping Rates

Freight Shipping Rates

Ground Transit Times

Family-founded and headquartered in Newark, Delaware - we ship out most orders the same day! Orders typically arrive within 2-5 business days. NOTE: Continental United States ONLY.

Estimated Shipping Times | Hatching Time

*Replacement parts typically ship out within 48 hours when available.

Return Policy

If you experience an issue with your product upon delivery, please let us know. For missing or damaged parts, we are able to send replacement parts, typically within the same business day - free of charge. Please contact our customer support by phone: (800) 511-1369 or email: support@hatchingtime.com for more details.

Unused products may be returned within 30 days. In an effort to stop the spread of potential diseases, we do not resell returned products that appear to be used. Please contact customer support before making any returns. For more info about our return policy, click here .

Repairs

The Quickest Solution

We can often resolve concerns via video call, phone call or email.

If replacement parts are needed, we ship within 48 hours.*

Warranty

All our products come with a 1 year manufacturer's warranty. This is good for electrical components and defects.

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Returns

Returns accepted within 30 days from purchase. We request the equipment be unused to prevent the spread of any diseases.

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Shipping & Returns

FREE SHIPPING | Most Orders Over $100*