I had gotten my double layer HT brooder as a gift from my fiancé, and within a year one of the heaters let go. They sent me a replacement fast lady spring.. a few days ago I smelled burning near the brooder and now once again one of the heaters has stopped working. We took apart the first one and the heating component actually melted the fuse, same exact thing happened Ed to this one! Very unhappy as I refuse to spend $130 on another one when they seem to only last a year.
Nichole - Our heaters go through a vigorous quality control process. The heaters are supplemental heating sources and when used under normal conditions will last many years. The heaters have a 1 year warranty. We may be able to help you with our repair service. Please contact us at (800) 511-1369 - Monday - Friday 10 am - 6pm ET.
So my heater mechanism was manhandled in the mail and Hatching Time sent me a new one right away. My quail have lots of room to run around the brooder. While the food tray has plenty of room for baby escapees a rolled up news paper in it until they grow a tad more is a great solution until they get a bit bigger and I can fill it with food.
Thank you for the review, Charlotte - The white feed troughs can be flipped to close off the opening to the feed trough until the chicks are ready - The Hatching Time Team
Glad to find we could convert one of the levels that didn't have heat to one that did.
Jeri, that's awesome! We hope you are enjoying it. - The Hatching Time Team